Hello, I'm Christine

Qualified Bookkeeper & Small Business Support

My name is Christine, hi! I have a Certificate IV in Accounts Administration and I am studying a double degree in Business and Accounting with a major in Finance and Economy. Lucky for me, online in the afternoons, so that means I have complete flexibility - like you could soon have working with me!

My passion has always been with business. In addition to coming from a family of business owners, I opened and managed my first company from its doors opening all the way through its ongoing growth and development in 2018. Within two years, we built a 6-9 month waiting list and knew our business had made it past the critical survival phase. It then became all about sustainability and ensuring we had the much needed work-life balance without sacrificing growth.

Not only do I have experience in business but I know what it takes to get it off the ground and running. I understand not only what your business needs, but how important it is to delegate and automate! In 2020 I left my 9-5 in education and turned business manager full-time.

My happiness is in organisation, business development, management, all things finance... and coffee! It is definitely my choice of fuel. I am a bit of a perfectionist and love systems. I adore my four-legged babies, travel and my family.

Interested in a chat?

Or learn more about working with me

Education

Bachelor of Business and Commerce (in progress)

Certificate IV in Accounts Administration (attained)

Bachelor of Early Childhood Teaching (attained)

Bachelor of Education (attained)

Experience

5+ years experience managing and supporting small businesses

10 years experiences as an Early Childhood Teacher

Businesses

Long-term clients of over 12 months in Trades, Public Relations, e-Commerce, and Coaching.

compliance

Licensed and insured to protect you and your business.

ABN

Professional Indemnity

Cyber Security

Proven Experience as a Virtual Assistant

eCommerce Entrepreneur

2 Brands

This client has an established brand and required support to grow and expand. I have been working with this client for more than 12 months with a continued contract this year. My core responsibilities include:

first point of contact for customers,
management of customers throughout their experience with CRM,
invoicing and payment follow-up,
taking payment and orders over the phone,
email and lead management,
creating and managing customer orders,
client troubleshooting,
supporting customers through the sales funnel,
editing and creating orders on Shopify,
general Shopify store management (collections, products, etc.),
website and operation audits,
inventory and supplier management,
new product direction and design,
research and report generation to support decision-making,
liaising with other contractors,
proposal development,
proofing new products,
generation and scheduling of social media content,
creating and managing new systems and software,
marketing designs such as ebooks and complementary resources,
blog management and copywriting,
general ad-hoc,
acting as a sounding board, and
creation and management of SOPs.

"I'd just like to say, I am sooo super happy you are working with me. You just 'get it'. It is so refreshing how pro-active and efficient you are. So thanks so much for all of your work so far and hope to continue this partnership as we grow in this business together." - Leona B.

Public Relations Director

I began working with this client at the beginning of their company launch. I have been working with this client for more than 1.5 years with a continued contract this year. My core responsibilities include:

managing PM software and calendar,
managing introduction of new software and databases,
invoicing and payment follow up,
receipt and file management,
onboarding new employees,
calendar management,
email management,
creation and management of company portfolio,
designing and editing templates and documentation,
creation and management of SOPs, and
transcription and other ad hoc duties as they arise.

"Christine is efficient and effective. She anticipates requirements and value adds to each task. She stayed on top of ongoing tasks, tracked effectively and implemented systems to keep me and my business on track. There was no stress or drama, just high quality help for my business.

RVA has helped me from the very first days of my business. Today it is a going concern and RVA has been a very large part of getting and keeping me organised and on track. I have been able to leave often complex tasks and assignments to RVA while I got on with the business of my business.

It was important to find reliable partners early to take some of the burden of being a sole operator at the start of my business journey. I was very lucky to find Christine and RVA.

Christine is a pleasure to deal with and she comes with my highest recommendation." - James B.

Wellness Coach

2 Brands

This client's first brand was a fairly new enterprise looking to expand and grow. I have been working with her to develop and launch her second brand. I have been working with this client for more than 12 months with a continued contract this year. My core responsibilities include:

first point of contact for customers,
management of customers throughout their experience,
CRM management,
invoicing and payment follow up,
calendar management,
designing and editing presentations for keynotes, webinars, and business development,
creating supporting content for these events such as workbooks and folders,
designing and editing marketing materials such as business cards and flyers,
designing and editing templates and documentation,
generation and scheduling of social media content,
acting as a sounding board, and
creation and management of SOPs.

"Christine applies herself whole heartedly to the task at hand. She is efficient and organised. A life saver." - Lou F.

Marketer

5 Brands

I worked with this client for 3 months to provide support while they planned their wedding and were away on their honeymoon. I was responsible for his 5 companies and 1 trust. My core responsibilities included:

reconciliation in Xero,
generating and managing accounts receivable,
receipt management through Xero and accounts payable,
corresponding with all partners on business transactions,
corresponding with suppliers on accounts payable, and
supporting inhouse administration.

"Christine is fantastic. Very efficient with all tasks assigned. Highly recommend." - Sam J.

Other Experience

Early Childhood Teacher

10 years

I was an Early Childhood Teacher from 2015 to 2020, and previously an educator from 2011.

My Education includes a Diploma in Children's Services, Bachelor of Arts (Pathway to Teaching Primary) and Bachelor of Education (Early Childhood Teaching).

I retired from Early Childhood Teaching in 2020 to work with businesses full-time.

Administration and Business Experience

2 years

While working full-time in Early Childhood, I opened a Construction Business with my partner. I was responsible for the office including all bookkeeping in Xero, administration, customer service, financial management, professional image as well as others.

I hold a Certificate IV in Accounts Administration and am completing a Bachelor's Degree in Business and Commerce part-time.